Frequently Asked Questions
Frequently Asked Questions
Here are a few answers to some common questions we get at Fick Supply. Don’t see an answer to your question? Contact us.
Do you sell your products or services to the public?
Yes! Fick Supply works with homeowners, property managers, landscapers, general contractors, or anyone else in need of our services or products.
What is the minimum for delivery, and is there a delivery charge applied?
Our delivery prices are based on a tier system depending on the quantity of material ordered. The minimum quantity for delivery is two yards on all of our products. The maximum for mulch is 18 yards and rock is typically 10 yards. Additional delivery charges may apply and are based on zip code.
Do you offer discounts: have sales, price match, etc.?
It’s our goal to keep our prices reasonable at all times, so we do not offer discounts, sales or price matching.
What are your hours of operation?
We are open Monday through Friday from 7 a.m. to 5 p.m. and on Saturdays from 7 a.m. to 5 p.m.
For tipping, you must arrive at our office 30 minutes prior to closing.
Will dyed material harm my plants?
No. Dyed materials are dyed with a non toxic dye; it is not harmful to plants, animals or humans.
Are those termites?
This is a difficult question to answer without taking a look at your home or yard, but the short answer is: probably not. Contrary to popular belief, landscape mulch does not attract or cause termites. Most likely, the insect you’re seeing is a winged ant. You can use the diagram above to spot the differences between termites and winged ants.
What services does your company provide?
We offer a variety of bulk materials that will suit all of your landscaping needs! You have the option to pick material up from our store or have us deliver the materials to your home. We also offer yard waste and brush disposal, clean fill disposal, land clearing, grinding and storm debris removal.
What is your minimum quantity for pick up?
Our minimum quantity for pick up is a quarter yard. If you can only carry a half yard at a time, you can purchase one yard and pick it up in two trips. You are not required to pick the other half up the same day; we just ask that you pick it up within a couple of weeks. You are required to bring in your receipt upon picking up your second half of material.
Can the material being delivered be dumped in several places/spots?
We leave all dumping up to the drivers. As long as the driver does not leave your property and limits the number of dumps to three, there is no additional fee. Additional fees will be applied per dump in excess of three dumps. We also want our customers to know that our drivers will do their best with multiple dumps, but it is very difficult to dump exact amounts.
How much mulch will fit into my pick-up truck?
Trucks with six-and-a-half foot beds can haul anywhere from 1-2 yards. A standard eight foot bed can haul 2 yards comfortably and 3 yards rounded. We always recommend that our customers bring a tarp when picking up material, especially if they have to travel the highways.
What type of payments do you accept?
We accept MasterCard, Visa, Discover, American Express, Cash, and Check.